socialplan sFraser Coast Community Social Plan

The Hervey Bay Neighbourhood Centre is developing a Social Plan for the Fraser Coast area. With the support of the Council we are visiting as many places and listening to as many residents as possible.  Read our social plan here.



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HBNC Aged Disbility hrz

Community Visitors Scheme

Volunteers provide companionship to people who are socially isolated and live in an aged care home or receive a home care package in their own home.- Phone 4194 3000

Multicultural Respite

Respite is provided for the frail, the aged, & the people with a disability from different cultural and linguistic backgrounds in need of culturally specific attention - Phone: 4194 3070


Door to door transport is provided for the frail aged or younger people with a disability and their Carers who are eligible to access the service - Phone: 1800 781 773


HBNC Client Support hrz

Bay Connect

Provides computer training and internet access.  Phone: 4194 3000 and Urangan Centre - Phone: 4125 5499

Comfort Kitchen

Comfort Kitchen Program provides free meals for people in Hervey Bay doing it tough. Comfort Kitchen provides a hot meal every Wednesday night between 5.30pm-7.30pm at the Hervey Bay Community Centre, Pialba

Conversations Creating Change

A professional development, planning & networking program to facilitate change in our community - Phone: 4194 3051

Forms Assist

A free service to help individuals who require assistance with completing and understanding forms. Wednesdays 9.00am-11.00am - Phone: 4194 3000

Red Apple

A healthy eating & physical activity-based program designed for disadvantaged client groups .

Urangan Community Centre

The Urangan Community Centre is managed by the Hervey Bay Neighbourhood Centre Inc.  It is located in the tranquil setting of the Hervey Bay Botanic Gardens, located on Elizabeth Street, Urangan.

Vision Impaired Support Group



HBNC Family Youth hrz

Bay Families

Supports families with children 0-18 yrs in Hervey Bay and surrounds who are experiencing personal, social, emotional or financial difficulties impacting on the child & family wellbeing - Phone: 4194 3050

Counselling clinic

Provides a free counselling service by counselling professionals or counselling interns who have Phone: 4194 3000

Intensive Family Support

IFS is a free and confidential service available to families who have children 0-18 years in their care.
It is a voluntary and supportive service, designed to build on family strengths and improve family relationships.

Parent Group - Early Years Family Hub

A free program specifically designed for young mums as an initiative from the Intensive Family Support Service.
Helping families to help themselves Information & Support for families with children 0-18 years with focus on children under 12 A free & confidential service for families in Hervey Bay & surrounds.

Play With Your Kids

Helping parents and children build healthy relationships through play. Tuesdays & Thursdays


Support for young people who are homeless or at risk of homelessness - Ph 4194 2270

Youth Mentoring

A school-based positive support program for youth 7-17 years old at risk of disengaging with the education system - Phone: 4194 3074

Tour De Bay

Held annually, this is one event not to miss with routes designed to cater to all riders. There is an easy flat run for beginners and younger folk and the challenging 100km ‘Centurion’ ride for the more experienced cyclists



HBNC Legal hrz

Taylor Street Community Legal Service

Provides free legal advice and education to the community with the aim of addressing disadvantage across the Fraser Coast, Gympie, Bundaberg and North Burnett regions - Phone: 4194 2663

Seniors Legal & Support Service

Provides legal and support services to clients aged 60 and over experiencing, or at risk of, elder abuse - Phone: 4124 6863

Tenancy Advisory Service

 QSTARS - Qld Statewide Tenant Advice and Referral Service - Phone: 4194 3000


HBNC Multicultural hrz


Community Action Multicultural Service (CAMS)

Focuses on issues being encountered by the multicultural community - Phone: 4194 3077

Culture Caf

The Culture Caf ideology is to provide an opportunity for new people to the area, new migrants to Australia and socially isolated people in our community to come along to a welcoming, inclusive and fun cafe in the heart of their town and in their own Community Centre.

English Classes/ Conversational English

These classes are available for members of the non English speaking background  community of Hervey Bay who require  assistance with learning basic English. Students of the class learn the basic skills for grocery shopping, completing Centrelink forms, banking etc as well as conversational English.
The classes are held Monday mornings and for further information phone 4194 3077

Migrant Settlement Service

Provides free assistance to refugees or migrants with low levels of English who have been in Australia less than five years. (Visa andother eligibility criteria may apply) - Phone: 4194 3076






Reading Guides

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© Natalie Robinson 2003, produced in conjunction with South West Child, Adolescent & Family Services
Adapted by Lutheran community Care
Intercept Youth and Family Services (Reconnect program) 2015
HBNC acknowledge that the Help booklet is an adaptation from CAFS booklet written by Natalie Robinson

Need More Help?

If our services do not meet your needs click here to find other support services:

oneplace:   oneplace Community Services Directory is an easily accessible directory of community services to help Queensland families to get to the right service at the right time.

The Little Lime Pocket Book:  A great guide to welfare and support services on the Fraser Coast.

mycommunitydirectory: The directory provides up-to-date information for community organisations who provide services in the Fraser Coast area.

Just In Case - Fraser Coast Homelessness Alliance - contact and help card.