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Bay Connect Page 1

Bay Connect has been operating in Hervey Bay for over 18 years and we are managed by the Hervey Bay Neighbourhood Centre. We have bought the world of computers and other technology to people of all ages and abilities.

  • We make every attempt to book you in for 'one on one' training before booking you into a class as we understand everyone has different needs and are at different skill levels and we are always happy to discuss what the right learning action is for you.
  • We have both Windows 10 and Windows 7 Operating systems and we use Microsoft Office 2010 products, however, at this point we do NOT train in the use of Apple Products.
  • We currently operate training at the Urangan Community Centre, at the North end of the Botanic Gardens, Elizabeth Street, Urangan.

All training sessions must be booked in advance so please call 07 41255499 first to book a time.

How we can help you!

  • Computer Training?  Hardware & software, mouse & keyboard skills, windows environment, files, folders & storage
  • Microsoft Office?  Word Excel, Publisher, PowerPoint, Outlook - scroll down for more info
  • Emails?  Create an email account, learn about email addresses, send and receive, attach files, save files, reply forward save contacts and identify scams.
  • Internet? Explore the World Wide Web, search engines, how to find information, how websites work.
  • Cover Letters and Resumes? We can help you create cover letters and resumes designed for particular employment opportunities.
  • Social Media?  Facebook and messenger: We can help you create a facebook account and show you how to manage it.
  • Public Internet Access sites?  We can tell you where you can go to use our internet and print out that file you need to sign.
  • Web design?  We can create websites for not for profit organisations.


  • Concession: $ 16.50 / hour
  • Non Concession:  $ 45.00 / hour

NOTE: If you are registered with a Job Search Network Provider you may be able to get assistance with payment for these courses.
Please check with your Job Network for details

Public Internet is available at:

  • The Hervey bay Neighbourhood Centre, Charles Street, Pialba - Monday to Friday  9.00am - 3.00pm
  • The Urangan Community Centre, (north end of the Botanical Gardens), Elizabeth Street, Urangan - Monday to Friday  9,00am to 2.00pm

Booking are not required for the use of our public computers and we have volunteers and staff willing to assist if needed.

Microsoft Products

Microsoft Word skills include:

  • Text and paragraph formatting; Inserting images, tables, shapes; Page layout options; Working with templates and more...

Microsoft Excel skills include:

  • Understanding cell references; Auto filling rows and columns; Using formulars; Formatting dates, currency and more...

Microsoft PowerPoint skills include:

  • Creating and deleting slides; Working with preset layouts; Inserting Text boxes, video and audio files; Using transitions, animations and timings and more...

Microsoft Publisher skills include:

  • Working with templates; Formatting text and text boxes; Creating your own page design; inserting images, clipart and calendars and more...



Reading Guides

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© Natalie Robinson 2003, produced in conjunction with South West Child, Adolescent & Family Services
Adapted by Lutheran community Care
Intercept Youth and Family Services (Reconnect program) 2015
HBNC acknowledge that the Help booklet is an adaptation from CAFS booklet written by Natalie Robinson

Need More Help?

If our services do not meet your needs click here to find other support services:

oneplace:   oneplace Community Services Directory is an easily accessible directory of community services to help Queensland families to get to the right service at the right time.

The Little Lime Pocket Book:  A great guide to welfare and support services on the Fraser Coast.

mycommunitydirectory: The directory provides up-to-date information for community organisations who provide services in the Fraser Coast area.

Just In Case - Fraser Coast Homelessness Alliance - contact and help card.